When it comes to travel, choosing the right lodging may make or break your trip. While we all wish for a pleasant stay, we occasionally find ourselves in less-than-ideal situations. Whether you’re on a business trip, a family vacation, or a single excursion, the quality of your hotel can have a big impact on how happy you are.

Look at 11 warning signals that you are staying at a terrible hotel. Recognizing these red flags will help you avoid a disappointing stay and ensure your travels are filled with happy experiences, from poor customer service to substandard amenities. So, if you’re curious about the warning signs of a subpar hotel experience, keep reading to arm yourself with the knowledge you need for a truly great journey.

There is a reason why hotel rooms are cheap: quite a distance from transport links, lack of facilities or small space accommodations. While these drawbacks are legitimate compromises for getting steep discounts, what’s unacceptable are the characteristics of a bad hotel.

Besides making poor planning or travel decisions on the last minute, bad hotel experiences are also expected on well-planned journeys. Yet poor taste or going to extreme bargain hunting makes things worse. So how do we know we are staying at a bad hotel?

Inconsistent Wi-Fi or additional charges

Unreliable internet access or getting charged unexpectedly for basic facilities such as Wi-Fi can cause frustration and aggravation during a hotel stay. In today’s interconnected world, reliable internet connectivity is frequently regarded as necessary for both work and enjoyment. When the internet connection at the hotel is inconsistent or often disconnects, it might make it difficult to stay connected, work remotely, or enjoy online entertainment.

Unexpected utility prices such as Wi-Fi might often catch guests off guard and disturb their budgetary plans. Many passengers expect Wi-Fi to be provided as a basic service, free of charge. The discovery of an additional price for an internet connection can feel unjust and annoying, especially if it was not mentioned properly throughout the booking process.

Unresolved maintenance issues

When a hotel ignores or postpones repairs to broken fixtures, leaky faucets, or faulty appliances, it demonstrates a lack of adequate maintenance and can have a significant influence on guest satisfaction. These flaws not only annoy guests, but they also demonstrate disrespect for their comfort and well-being.

For example, damaged furniture or lighting fixtures might make a place less useful or aesthetically pleasant. Leaky faucets waste water and annoy guests, resulting in frustration and discontent. Air conditioning equipment and malfunctioning televisions can disturb guests’ comfort and convenience, hurting their whole experience.

Inadequate security measures

Bad hotel experiences include broken locks, no surveillance cameras, and insufficient lighting. These shortcomings directly effect hotel security, leaving you open to various hazards and concerns.

Your safety and belongings are at risk if your door or window locks are broken. Broken locks compromise the hotel’s security and privacy. Inadequate hotel surveillance cameras might lower your sense of security. Surveillance cameras prevent crime and monitor security problems. Without them, you may feel unsafe.

Poor illumination in common spaces, corridors, and parking lots might make you feel unsafe. Accidents, threats, and even theft and assault rise with poor lighting. A hotel without functional locks, surveillance cameras, and proper illumination undermines your safety and peace of mind. It’s crucial to pick hotels with strong security systems.

Unresponsive or unfriendly staff

A negative hotel experience is frequently defined by unpleasant, unhelpful, or unprofessional staff. This includes impolite employees, neglecting guest inquiries or requests, or lack of civility. Being treated condescendingly, for example, or having your concerns rejected, might make your stay unpleasant and irritating.

Unhelpful workers that are unresponsive or unwilling to help with challenges or specific needs also add to a bad experience. Finally, encountering unprofessional behavior, such as disrespectful language or personal issues, detracts from the hotel’s professionalism and dependability, resulting in an unpleasant stay.

Hotel room has poor hygiene

A dirty hotel can be identified by several symptoms such as dirty rooms, discolored bedding, or filthy restrooms. Dirty rooms are environments that have not been cleaned or maintained correctly, with apparent dirt, dust, or debris on surfaces, floors, or furniture. Bedsheets, pillowcases, and stained towels suggest a lack of attention to detail in the laundry or replacing these goods, which can be unsanitary and unpleasant for guests.

Another telltale symptom of a badly kept hotel is filthy toilets. This includes filthy toilets, sinks, showers, or tubs, as well as untidy flooring and offensive scents. Unclean or moldy tiles, unemptied trash cans, or unsanitary restroom conditions can make guests feel uneasy and dissatisfied with their stay.


When a hotel fails to maintain cleanliness, it produces an unwelcoming environment that can impact guests’ overall experience. Cleanliness is an essential component of hospitality, and a hotel that fails to prioritize it may leave customers unhappy and anxious about their safety.

A renowned hotel recognizes the significance of keeping high cleaning standards to provide a comfortable and sanitary atmosphere for its visitors, ensuring a good and happy stay.

Hotel staff cannot provide basic amenities

Insufficient toiletries indicate that the hotel does not adequately stock the rooms with items like shampoo, conditioner, soap, or lotion, which are expected for guests’ convenience and comfort. Missing towels can be frustrating, as they are necessary for bathing and personal hygiene.

Similarly, broken fixtures such as faucets, showerheads, or lights suggest a lack of attention to maintenance and repair. This can inconvenience guests and make their stay less comfortable and functional. Hotels must ensure that all necessary toiletries are readily available and that towels are provided in sufficient quantities. Additionally, maintaining working fixtures is crucial for guests to enjoy a seamless and enjoyable experience during their stay.

These issues indicate a lack of focus on guest comfort and needs. A reputable hotel understands the importance of providing adequate amenities and ensuring that fixtures are in good working condition. By addressing these concerns, hotels can create a positive and welcoming environment, prioritizing the satisfaction of their guests.


You cannot sleep probably because of uncomfortable bedding

If you come across old, worn-out mattresses, they may not provide adequate support, resulting in discomfort, backaches, or restless nights. Lumpy pillows may fail to give enough neck and head support, leading in poor alignment and morning discomfort. Scratchy sheets, frequently caused by poor quality or inappropriate laundry, can irritate your skin and disrupt your sleep.

Comfortable bedding is essential for a good night’s sleep, especially when traveling. A substandard hotel that ignores the quality and maintenance of their bedding can have a big impact on the quality of your sleep and overall experience. To create a relaxing and refreshing sleep environment, ensure the hotel you choose stresses comfortable and well-maintained mattresses, pillows, and sheets.

You can hear other guests talking on the adjacent room

When you can hear other guests speaking in adjacent rooms, you know you’re in a poor hotel. Privacy and tranquillity within your own room are essential components of a superb hotel experience. Thin walls or inadequate soundproofing, on the other hand, can create an uncomfortable and disturbing environment in inferior facilities. Because of the lack of sound insulation, discussions, noise, and disruptions from adjacent rooms are easily audible, robbing you of the peace you deserve throughout your stay.

Such an invasion of privacy can be quite inconvenient and reduce the overall comfort of your accommodation. When selecting a hotel, it is critical to read the evaluations and input from past guests regarding noise levels in order to avoid potential disruptions and ensure a more restful stay.

You ask for a non-smoking room but traces of nicotine still sticks in carpet or curtain

When you specifically request a non-smoking room, yet upon arriving, you detect residual traces of nicotine in the carpet or curtains, you know you’re in a terrible hotel. Non-smoking rooms are usually dedicated to create a clean and fresh environment for guests who want to avoid the smell and health risks connected with smoking.

In a poor-quality hotel, however, management may fail to take the necessary steps to thoroughly clean and preserve these designated rooms, resulting in the persistence of unpleasant odors and residue. This can be incredibly annoying and uncomfortable, particularly for non-smoking guests who expected a clean, smoke-free environment.

To ensure a more comfortable stay, inquire about the hotel’s non-smoking regulations and read reviews from prior guests to judge their experiences. This allows you to make an informed decision and prevent the disappointment of finding nicotine traces in your accommodations.

You can’t find a TV channel good enough to watch

When you can’t locate a TV station that fits your standards for decent entertainment, you’re probably in a terrible hotel. After a full day of sightseeing or attending meetings, many guests look forward to unwinding in their hotel room and watching their favorite shows or relaxing. In a substandard hotel, you may discover restricted or malfunctioning TV channels. The accessible channels may primarily consist of static or low-quality reception, leaving you frustrated and unable to watch your preferred shows or movies.

The lack of entertainment options might have a big impact on your overall satisfaction with the hotel because it fails to supply a typical amenity. Knowing about this potential issue allows you to research and select a hotel that provides a more delightful and comfortable stay, complete with a variety of high-quality TV channels to enhance your downtime experience.


Malfunctioning or outdated facilities

Non-working elevators, defective air conditioning, or out-of-date technologies can all drastically reduce your comfort and convenience during your hotel stay. These difficulties have a direct impact on important areas of your experience, making it more difficult to navigate the hotel and have a pleasant and comfortable stay.

Elevators that do not work can be quite inconvenient, especially if you are staying on a higher floor or have big luggage. Climbing numerous flights of stairs can be physically exhausting and irritating, especially for people who have limited mobility.

In hot or humid areas, faulty air conditioning can make your room uncomfortable. Inadequate cooling or irregular temperature control can disrupt your sleep, damage your general comfort, and reduce the overall quality of your stay.

Outdated technology, such as obsolete television sets or slow and unreliable internet connectivity, can limit your entertainment options and make it difficult to stay connected. This is especially aggravating if you rely on technology for business or simply want to unwind and enjoy modern facilities throughout your vacation.

You can’t leave your bags in the lobby after checkout

When you realize you cannot leave your baggage in the lobby after checkout, you know you are in a poor hotel. Many hotels provide a convenient service where guests can securely keep their luggage for a few hours, allowing them to explore the neighborhood or attend meetings without carrying their luggage. This service, however, may be unavailable or wholly restricted in a less respectable establishment.

This might be quite problematic, especially if you have a late flight or need to maximize your time in the city. A hotel’s refusal to satisfy such a simple request may reflect a lack of customer service and a disrespect for the convenience of its guests. It is critical to be informed of this potential issue to minimize excessive inconvenience and ensure a more favorable hotel experience.